Shipping policy
Shipping Policy
Thank you for choosing Coastline! Here is some important information about our production and shipping policies.
⏱️ Production Time
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Processing: Our production time is 2 to 7 business days.
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The exact production time depends on the specific product and the current volume of orders.
📦 Shipping Areas & Customs
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Destinations: We proudly ship to the United States and Canada.
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Taxes & Duties: Shipments to Canada may be subject to local taxes, duties, and/or customs fees. These charges are the sole responsibility of the buyer and are not included in the shipping cost at checkout.
💳 Shipping Costs
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Shipping costs are automatically calculated during the checkout process and will vary based on your location and the shipping service selected.
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Free Shipping: We offer free standard shipping on orders over $75 USD. For orders under $75 USD, our standard shipping rate is $6.50 USD.
📍 Order Tracking
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Once your order has been shipped, you will automatically receive an email with your tracking information. You can track your shipment at any time through our courier’s tracking page.
🏠 Shipping Address
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It is the buyer's responsibility to provide an accurate and complete shipping address during checkout. We are not responsible for shipments that are returned or lost due to an incorrect or incomplete shipping address provided by the customer.
⚠️ Shipping Delays
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While we do our best to ensure timely delivery, Coastline is not responsible for delays caused by third parties, such as courier service bottlenecks or customs clearance delays. If your order experiences an unusual delay, please reach out to us and we will do our best to help you track it down.
✉️ Contact Us
If you have any questions or concerns about your delivery, please feel free to contact our customer support team at: info@coastlineamerica.com.